10.1 In order to fulfil our obligations under this contract and to maintain a constructive relationship with you, we, the Head and School staff, need your co-operation.
10.2 You must co-operate with the School and School staff in good faith, including by:
10.2.1 maintaining a constructive relationship with School staff, acting reasonably, and ensuring the tone, content, volume and/or nature of your communications with the School are reasonable and appropriate;
10.2.2 encouraging your child in his or her studies, and giving appropriate support at home;
10.2.3 keeping the School up-to-date and informed about matters which affect or may affect your child (including circumstances which arise at any time that affect or may affect your ability to pay the fees and supplemental charges, as well as any changes to their immigration status);
10.2.4 ensuring that all details or other information notified or otherwise disclosed to the School about you and/or your child are accurate, truthful and not misleading and that relevant details and information (or changes to them) are not withheld;
10.2.5 providing cooperation and assistance to the School so that your child can participate in, and benefit from, the School’s provision of education; and
10.2.6 attending meetings and keeping in touch with the School where your child’s interests so require.
10.3 You must inform the School of any health or medical condition, special educational need(s), disability or allergies that your child has at the time of joining the School or which subsequently change or develop after joining the School, whether underlying, long-term, or short-term, including any infections. You must also provide us, whether upon further request by the School or otherwise, with any reports or other materials relevant to any of the same and cooperate with the School in relation to such reports and materials.
10.4 If the School so requires due to a health risk, either presented by your child to others or presented to your child by others, or by reason of a virus, pandemic, epidemic or other health risk, you may be required to keep your child at home and not permit him/her to return to the School until such time as the health risk has passed. Where it is considered appropriate, we will try to continue providing education to your child remotely during such period (including, for example, by sending you/your child work assignments electronically).
10.5 You must inform the School of any situations where special arrangements may be needed for your child, including for their education or welfare.
10.6 You must inform the School if, at any time prior to or during your child’s time at the School, a court order is put in place or an undertaking is given to a court in respect of (or relating to) your child’s attendance at the School and/or the School’s provision of education to your child. This would include any court order or undertaking given to a court which may deal with or impact upon in any way: (i) your child’s living and/or contact arrangements; (ii) your child’s education, welfare and/or upbringing; (iii) the payment of fees and/or supplemental charges; and/or (iv) your exercise of parental responsibility in respect of your child. In any such circumstances you must (whether upon request or otherwise) promptly provide the School with relevant information, including copies of the relevant court order(s) or undertaking(s) (or the relevant parts of them) having obtained the permission of the court if necessary.
10.7 You (and each of you as the holders of parental responsibility for your child) acknowledge and agree that the School is entitled to assume that you have consulted with each other so far as significant decisions regarding your child are concerned. Accordingly, you (and each of you) accept that the School is entitled to treat:
10.7.1 any instruction, authority, request or prohibition received from one of you as having been given on behalf of both of you; and
10.7.2 any communication from the School to one of you as having been given to both of you.
10.8 Pupils are expected to attend school each working day of each school term. The School must be informed by 9 a.m. or as soon as possible of any reason for your child’s absence from School. You can do this by contacting either school office. The School’s prior consent must be obtained for any absence from the School for a pupil to go on holiday during the school term.
10.9 If at any time during your child’s time at the School you (or either of you) will not be in the United Kingdom at any time or will otherwise be absent from your main residential address for a period of longer than three (3) consecutive school days then you must inform the School in writing and provide the details required by the School as a result, including the name and contact details for a ‘responsible adult’ for the period of your absence.
10.10 If you have cause for concern as to a matter of safety, care, discipline or progress of your child you must inform the School without undue delay. Complaints should be made in accordance with the School’s Complaints Procedure.